In order for your logged in session on our site to work properly, our application will need to write several cookies to your machine. However, Smarthinking does not write any cookies that last longer than the life of a particular logged in session you have…

To allow pop-ups from our website, please do the following: Internet Explorer users: Click the "Tools" menu, select the Pop-Up Blocker option and choose "Pop-up Blocker Settings." In the "Address of website to allow" field, please enter *. Smarthinking.com…

Yes. You may receive an error message when Smarthinking does a system check, but our tutoring services are compatible with Windows 7 operating systems. Select “Continue” if you receive the error message and then proceed to your home page.

ActiveX refers to a type of program that can be run by the browser to perform tasks on your machine. If you are running Internet Explorer, you will need ActiveX enabled to take advantage of some screen capture functionality in use with our whiteboard application.…

JavaScript is a language that web sites use to assist in processing and displaying information. The Smarthinking application uses JavaScript in many areas and you must have JavaScript enabled to use Smarthinking services. To enable JavaScript: Microsoft Internet…

Operating System : Windows XP/Vista/7, Mac (10.4+) Browser : Internet Explorer 7/8, Firefox 3.0+, and Safari Internet : Connection: Minimum 256 kbps or above Outbound Port to be opened : 80 (HTTP), 443 (HTTPS/XMPP) Memory : At least 256 MB RAM and a Pentium…

Your account has not been previously accessed. Please contact Customer Service at Support@Smarthinking.com or 1-(888) 430-7429 Ext 1 to have your account corrected. Be sure to include your account name and school name for fastest service.

Smarthinking ’s web technology is best used with Microsoft’s Internet Explorer version 7 (IE 7) or higher; Mozilla’s Firefox version 3.0 or higher; or Safari 5.0 or higher. Windows PC users need: Firefox 3.0 or higher Internet Explorer 7.0 or higher…

The Smarthinking site uses pop-up windows in several places like delivering alerts on recently returned essays, opening the whiteboard application, and informing users at login when services on their account have expired. If you are using pop-up blocking…

The Smarthinking site uses pop-up windows in several places like delivering alerts on recently returned essays, opening the whiteboard application, and informing users at login when services on their account have expired.